The volume of calls is increasing daily. I had to juggle 2 calls at once this afternoon.
One of the calls was a patient saying "Awesome! I feel privileged to be a part of this. I am so glad this is happening!".
I had to charge my headset to ensure proper ergonomics:-)
Great day at the Helpdesk!
Thursday 1 December 2011
Great way to use MyOSCAR
Great way to use MyOSCAR
Last week one of our staff, who is a patient at our Stonechurch Clinic sent me a myoscar message that she had received her flu shot at work. I copied her message, entered her Oscar EMR and added the flu shot to her prevention chart.
Everyone is happy-she didn’t have to call the clinic or come in to register her flu vaccine, and the clinic now has her recorded vaccine and will qualify for the bonus for that patient. A win-win for everyone
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