A New Website and Training Video

Letters are starting to go out. Patients visiting http://MyOSCAR.org will now be greeted by a much more professional looking web-site:

Moreover, if they click video they will be shown a very well made training video


Group meetings will start next week. Exciting!
David Chan

So what's in the envelope?

When the patient opens the envelope...
(1) The cover page with the patient's address showing on the window of the envelope. It also contains the MyOSCAR User Account Details.
(2) A four page (one large 2-sided paper folded in half) invitation letter written by the Medical Director of the clinic which provides information on:
     a) benefits of Personal Health Records
     b) new feature release dates
     c) levels of authentication
     d) dates for information sessions at the clinic
     e) the research study to evaluate MyOSCAR
(3) A two sided Authentication Form
(4) A three page Letter of Information & Consent - there is one for patients over 18 and another one for patients under 18
(5) A bright green additional reminder to ask the patient to sign the consent and send it in if he/she wants to participate in the evaluation study
(6) A colorful MyOSCAR Hotline prochure
(7) A stamped envelop

This makes for a very fat envelope!
This is all done by hand! Come meet the crew...

David Chan

2123 and counting...

That's the number of MyOSCAR accounts set up at the end of today since October 1! Invitation letters will be mailed out starting this Friday. We are expecting to invite over 4800 patients by the end of next week.
David Chan

Success but not without bumps along the road...

Yes we can print the letters but that turned out to be the easy part. The hard part has been trying to get people set up to access the Oscar chart in the clinic. There are rules....some we hadn't thought of such as staff also being patients, and the formality of adding new users, signing confidentiality agreements, the list goes on.
I have been trying to think of a way to describe the process and the best I can come up with is the domino effect. You are sure you can set up the dominoes to knock each other down by starting with the first one and adding one for each step of the way to the end one which is your goal. All 10 dominoes are in place, knock them down and only 2 fall over, you haven't thought of something and that domino is missing so the rest can fall. Now you add the new one, like the staff being a patient and now 4 fall over but something else has been missed and you have to fix that and add it to the line and knock them over again.
We have close to 8,000 patients to offer MyOscar accounts to between the 2 clinics so there is endless organization needed to get this mailed out. Looking ahead now we are worrying about how many patients might come to an information session. Our  biggest room only holds 80 people what if 200 come? So we had to add a RSVP to the letter and register patients for the information nights we have set up. How many will come? Stay tuned...