Yes we can print the letters but that turned out to be the easy part. The hard part has been trying to get people set up to access the Oscar chart in the clinic. There are rules....some we hadn't thought of such as staff also being patients, and the formality of adding new users, signing confidentiality agreements, the list goes on.
I have been trying to think of a way to describe the process and the best I can come up with is the domino effect. You are sure you can set up the dominoes to knock each other down by starting with the first one and adding one for each step of the way to the end one which is your goal. All 10 dominoes are in place, knock them down and only 2 fall over, you haven't thought of something and that domino is missing so the rest can fall. Now you add the new one, like the staff being a patient and now 4 fall over but something else has been missed and you have to fix that and add it to the line and knock them over again.
We have close to 8,000 patients to offer MyOscar accounts to between the 2 clinics so there is endless organization needed to get this mailed out. Looking ahead now we are worrying about how many patients might come to an information session. Our biggest room only holds 80 people what if 200 come? So we had to add a RSVP to the letter and register patients for the information nights we have set up. How many will come? Stay tuned...
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